POLICIES
RETURNS
You have 30 days from the date of delivery to return your item. Returns are refunded via store credit in the form of a CBN wallet credit. Final Sale items cannot be refunded, exchanged or applied for CBN Wallet credit. Returns are processed 5-7 business days after your item(s) are delivered to us. To process returns or exchanges. Print a prepaid return label, package your item(s) and drop your return at the designated shipping carrier.
CBN.Chicago respects your privacy and takes strict measures to protect your information. Our privacy policy describes the information we collect, how we use it and what choices you have. This policy applies when you access our websites, contact us by phone, email, and chat or connect with us in any other manner, including our social media.
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Name
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Mailing address
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email address
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phone (mobile) number
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date of birth or age
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credit/debit card number
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purchase/ return/exchange information
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registry or list information
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Your mobile device information (e.g./ device model, operating system version, device date and time, unique device identifiers, mobile network information)
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We may collect information automatically in order to identify you as a CBN guest, and to improve your experience. This allows us to provide you with a personalized experience regardless of how you interact with us.
In order to provide the best guest experience possible, we also use automated information collection technologies for reporting and analysis purposes. We examine metrics such as how users shop on our website, the performance of our marketing efforts, and your response to those marketing efforts.